Maximize your plan

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Questions about your plan?

We’re so grateful that you’re an Aetna Medicare Advantage member. We value your trust in us to provide coverage for your health care needs. Here is a handy reference list for how to find your plan information and the number to call with questions about your benefits.

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How do I check my Aetna Medicare Advantage coverage?

We want to make it easy for you to know and understand your benefits. Here, learn more about where to look for details on your coverage.

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Make the most of your plan web page

As an Aetna Medicare Advantage member, you have a lot of resources available for managing your health and your health care. Discover the difference between your plan web page and your secure member website.

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Find local support for healthy living

Your plan includes access to the Resources For Living® program. This program helps you find services to manage your needs (or the needs of a loved one).

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Prior authorization: What you need to know

Getting approval for tests, procedures and more helps Aetna ensure that any care you receive is backed by the latest medical evidence. Learn more about prior authorization process below.

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Get your medications delivered to you

Did you know your Aetna® plan offers mail-order delivery services of eligible prescription drugs through CVS Caremark® Mail Service Pharmacy?

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Get the most out of your annual visits

Did you know you’re eligible for a one-time “Welcome to Medicare” visit within your first 12 months of having Medicare Part B?

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Benefit more with BenefitsCheckUp

Help paying for prescriptions, health care, and even utilities may be just a click away. See which local programs you qualify for with this free online tool.

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Create an online member account 

If you haven’t set up your member account, you’re missing out on a key resource for optimizing your Aetna plan benefits. Once you have an account, you can:  

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Your guide to telehealth

Virtual appointments can be a valuable tool for getting and staying well. Here’s how technology is making it easier to get the care you need.

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Maximize your plan

Questions about your plan?

How do I check my Aetna Medicare Advantage coverage?

Need help filing a claim?

Make the most of your plan web page

Find local support for healthy living

Prior authorization: What you need to know

Get your medications delivered to you

Get the most out of your annual visits

Benefit more with BenefitsCheckUp

Create an online member account

Your guide to telehealth

Have questions? We can help.

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Need help filing a claim?

Have questions? We can help.