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Log in to your secure member website to file a claim, check on a claim status, file an appeal and more.
Find local support for healthy living
Your plan includes access to the Resources For Living® program. This program helps you find services to manage your needs (or the needs of a loved one).
Dealing with health challenges or being a caregiver for a loved one who is navigating illness can create additional stress and take its toll on your health. That’s where Resources For Living comes in. It can connect you with local programs for help and support.
How Resources For Living can help
Maybe you’re recovering from an illness and would like home-delivered meals for times when friends and family aren’t available to help. Or perhaps you are the primary caregiver for a loved one with Alzheimer’s and are looking for an adult day center.
The caring consultants at Resources For Living can connect you with:
- Food and meal services
- Cancer support referrals
- Caregiver consultation and support
- Senior living options
- Adult day centers
- Community transportation
- Social activities
- Local senior centers
- Home cleaning agencies
- And more
If you choose services that have costs associated with them, you’ll have to pay for those services. But there’s no cost to speak with Resources For Living.
Get your health questions answered
A registered nurse is just a phone call away. Call our 24-Hour Nurse Line at 1-800-556-1555 (TTY: 711) to speak with a nurse, 24 hours a day, 7 days a week. If it’s an emergency, dial 911.
Question of the month
Question: How do I learn more about Resources For Living?
Answer: You can use Resources For Living to find health care and healthy living resources for yourself or on behalf of a family member.
To learn more about the Resources For Living program, visit AetnaMedicare.com/rfl and explore the range of services it can help with. If you think Resources For Living is a good fit for you or a family member, call Aetna Member Services at 1-833-570-6670 (TTY: 711). Our Member Services team is available from 8 AM to 8 PM, 7 days a week. They can connect you to a Resources For Living consultant.
Check your coverage
Find out now. Log in to your secure member website at AetnaMedicare.com/Login to check your plan benefits and costs.
For language services, please call the number on your member ID card and request an operator. For other language services: Español | 中⽂ | Tiếng Việt | 한국어 | Tagalog | Pусский | ةيبرعلا| | Kreyòl | Français | Polski | Português | Italiano | Deutsch | ⽇本語 | فارسی | Other languages…
See Evidence of Coverage for a complete description of plan benefits, exclusions, limitations and conditions of coverage. Plan features and availability may vary by service area. Participating health care providers are independent contractors and are neither agents nor employees of Aetna. The availability of any particular provider cannot be guaranteed, and provider network composition is subject to change. For mail-order, you can get prescription drugs shipped to your home through the network mail-order delivery program. Typically, mail-order drugs arrive within 14 days. You can call the number on your member ID card if you do not receive your mail-order drugs within this timeframe. Members may have the option to sign-up for automated mail-order delivery.
Resources For Living is the brand name used for products and services offered through the Aetna group of subsidiary companies.
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