Help for pain is here

Help for pain is here

Chronic pain affects 1 in 5 Americans, but your plan has resources that can help support pain relief and management. 

A man shaking hands with a nurse

Did you know that chronic pain impacts one in five Americans? The pain may be persistent and challenging to deal with. And that can affect both your physical and emotional well-being.

But there is good news! There are strategies and resources available to help you manage chronic pain and live a more comfortable life. Here's what to know about your benefits that can help support you.

1. Therapy

Chronic pain can make you feel down and even lead to depression and anxiety.* A therapist may help. Cognitive-behavioral therapy (CBT) can teach you to think about pain differently. A study found that CBT helps with sadness and worry from pain.* Your plan offers covered mental health services that let you speak to a therapist, online or in-person.
 

2. Prescription pain medication delivery

If you take medicine for your chronic pain, taking it as prescribed is key for pain management. With CVS Caremark® mail service pharmacy, you can get your medicine sent to you — at no added cost for standard shipping. This can help you get the treatment you need and save money while you rest and recover at home. 

You can order a 100-day supply of certain prescription drugs with mail-order delivery. Start mail service or refill a prescription on your secure member website at AetnaMedicare.com/Login.  If you do not use CVS, check with an in-network pharmacy to see if they offer prescription delivery services.

3. Use your SilverSneakers® benefit

 

Exercise and physical activity can help you improve your health and manage your pain. That’s why your plan offers a fitness benefit with a SilverSneakers® basic membership at no added cost.

You can enjoy online or in-person exercise and wellness classes for all fitness levels such as:

  • On-demand video library of classes, workouts and how-to videos

  • Access to thousands of participating SilverSneakers locations     

    Visit SilverSneakers.com to start.

4. CVS Health® Discount

Take advantage of a 20 percent member discount on select CVS Health® brand health and wellness products. For instance, over-the-counter (OTC) pain medicine. This discount is available in-store and online. 

Here’s how to access and use this cost-saving benefit:

  1. Visit your secure member website at AetnaMedicare.com/LG. Not registered yet? Visit AetnaMedicare.com/RG to sign up.

  2. Select “Wellness & Discounts” from your home page and scroll down to the “Wellness Discounts for You” section.  

  3. Read the full description of your discount and important shopping instructions.

Don't live near a CVS store?

We’ve got you covered! Follow the instructions above and click on “Access your coupon” for online shopping. And enjoy free shipping on qualifying purchases. If you prefer to shop in-store, print out the coupon from your secure member site or save it to your mobile device. Scan the barcode at checkout for the discount.

Remember: There is a new in-store barcode each quarter. You can’t use expired barcodes. Prior to shopping in store, check to see that the barcode is current.

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Tips to ease chronic pain

  • Stretch before getting out of bed: Loosen up your back and knees by gently pulling one or both knees to your chest, then slowly straighten both legs. Rock from side to side to increase blood flow and ease pain.
  • Go for a morning walk: After stretching, take a gentle walk on a flat surface to improve mobility and reduce stiffness. Try to avoid hills and cold weather.

  • Get up and move: If you sit for long periods, stand up and move every hour to improve blood flow and relieve pain.

  • Take a warm shower: Start the day with a warm shower to loosen stiff muscles and joints. Keep the water warm but not hot to avoid irritation.

  • Eat a healthy breakfast: Take pain medications with a nutritious breakfast like whole-grain cereal, oatmeal with low-fat milk. Or try plain yogurt with berries to avoid stomach upset.

Ease pain with added care

If you need more help with managing pain, try a form of alternative therapy. Your plan offers added benefits and services that can help you find relief such as acupuncture. Visit your secure member website at AetnaMedicare.com/LG or check your Evidence of Coverage to learn more.

  • Rub the pain away: Use an over-the-counter topical pain-relieving gel. Massage it into your skin to relax and ease nighttime aches.

  • Switch up sleeping position: Sleep on your back with a pillow under your knees or on your side with a pillow between your knees. Doing so will help to maintain a neutral spine and reduce morning pain.

  • Practice mindfulness: Try meditating, deep breathing and being grateful. This can help lower stress, which can make pain worse.

  • Stay connected to your support system: While it's important to take time for yourself, having family and friends that care about you is essential. Although you may want to be alone during bouts of chronic pain, lean in to support from others.

 

*FOR COGNITIVE BEHAVIORAL THERAPY AND PAIN MANAGEMENT SOURCE: Taguchi K, Numata N, Takanashi R, et al. Medicine. Integrated cognitive behavioral therapy for chronic pain: An open-labeled prospective single-arm trial. February 12, 2021. Accessed June 11, 2025.

*FOR COGNITIVE BEHAVIORAL THERAPY AND CHRONIC PAIN SOURCE: Ince B. Journal of Cognitive Behavioral Psychotherapy and Research. Systematic review of the comparative effectiveness of cognitive-behavioural therapies for chronic pain. July 4, 2020. Accessed June 11, 2025. 

 

 

 

See Evidence of Coverage for a complete description of plan benefits, exclusions, limitations and conditions of coverage. Plan features and availability may vary by service area. SilverSneakers is a registered trademark of Tivity Health, Inc. ©2025 Tivity Health, Inc. All rights reserved. For mail-order, you can get prescription drugs shipped to your home through the network mail-order delivery program. Typically, mail-order drugs arrive within 10 days. You can call 1-833-570-6670 (TTY:711) 8 AM to 8 PM local time, 7 days a week  if you do not receive your mail-order drugs within this timeframe. The CVS Health discount is for use by Aetna Medicare Advantage members only. Aetna is part of the CVS Health® family of companies. Redeemable in store at CVS Pharmacy® or online at CVS.com®. One coupon per transaction. 20% off savings applied to qualifying CVS Health brand health and wellness products. Excludes sale and promo items, alcohol, prescriptions, over-the-counter COVID-19 test kits, milk, lottery, money orders, gift cards, postage stamps, taxes, prepaid cards, other fees, pseudoephedrine (where required by law),* deposits and local exclusions. No cashback. Tax charged on pre-coupon price where required. Plus California Refund Value (CRV) on beverages where applicable. Bearer assumes all sales/use tax liability. Not valid in specialty centers within CVS. The discount does not apply to items you buy with your Aetna Medicare over-the-counter (OTC) benefit amount (allowance). Vendors offer Value-Added Items and Services (VAIS) at a discount that are not part of your plan’s benefits. You will pay the full cost of discounted services not covered under your plan. Please see our coupon policy at CVS.com/couponpolicy, or posted in your local CVS®.  

*FOR PSEUDOEPHEDRINE: Cough & cold and allergy medications containing pseudoephedrine or ephedrine and items limited by law are subject to federal and state purchase restrictions and limits.

©2025 Aetna Inc. 
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