Knowing what your pharmacist and pharmacy can do for you can help you manage your health more effectively.
Your pharmacist is more than the person behind the counter — they’re a knowledgeable partner in your health care. Understanding the services they offer can help you better manage your health. Below are responses to some common questions.
Think of your pharmacist as your go-to medication expert. You can ask them how and when to take your medicine, what side effects to watch for and what to do if you miss a dose. They can also review all your prescriptions and over-the-counter (OTC) products to make sure everything works safely together. Whenever you’re unsure, your pharmacist is there to help — just ask.
Sticking with in-network pharmacies helps make sure your plan covers your prescriptions — and that you’re getting the best prices available. Some pharmacies are even “preferred,” which could mean extra savings. To find one near you, visit AetnaMedicare.com/FindPharmacy and enter your ZIP code.
Call our 24/7 Nurse Line* at
1-855-493-7019 (TTY: 711) to speak with a registered nurse, 24 hours a day, 7 days a week. If it’s an emergency, dial 911.
*While only your doctor can diagnose, prescribe or give medical advice, the 24-Hour Nurse Line can provide information on a variety of health topics.
Yes, your pharmacist can suggest simple ways to lower your medication costs without losing quality care:
This list shows which drugs your plan covers. Ask your provider to prescribe medications from the list.
Generic drugs work just like brand-name ones but often cost much less.
Not feeling quite right after starting a new medication? Tell your pharmacist or provider right away. They can work together to find a safer or more comfortable option. Keep an up-to-date list of your medications and allergies. It’s an easy way to help your care team keep you safe.
Take your medication as prescribed to get the most benefit from it. When you pick up a prescription, your pharmacist can review the instructions with you and answer any questions about how and when to take it. Many pharmacies also offer helpful tools like pill organizers, easy-open bottles, larger print labels or text and refill reminders to help you stay on track.
Always store medications safely. Keep all medicines away from children and pets. And store them in a cool, dry place. If you have leftover or expired medications, don’t throw them in the trash or flush them. Ask your pharmacist about safe medication take-back programs. Such programs can help prevent misuse and protect the environment.
Find out if your medicine is covered
Your medicine matters. Aetna® plans with prescription drug plans offer tools and guidance to help you find covered medicine and understand your costs.
Go to AetnaMedicare.com/Formulary to search for your medication. The formulary will tell you which tier your medicine is in. In general, the lower the tier, the less you pay. Once you know the tier and check the drug search tool, talk to your provider or pharmacist about the best, lowest-cost prescriptions for you.
If you’re sneezing or sniffling, your pharmacist can help you find relief. They can recommend the right over-the-counter allergy medicine and make sure it won’t interfere with your prescriptions. With a little help, you can breathe easier all season long.
Whether you visit a CVS® location or another in-network pharmacy, your pharmacist is a trusted partner in your care. They’re ready to help you understand your medications, manage costs and keep your treatment plan running smoothly.
Your pharmacist is an important ally in your health journey. Use their expertise to make managing your medications easier, safer and more affordable.
See Evidence of Coverage for a complete description of plan benefits, exclusions, limitations and conditions of coverage. Plan features and availability may vary by service area. Participating health care providers are independent contractors and are neither agents nor employees of Aetna. The availability of any particular provider cannot be guaranteed, and provider network composition is subject to change. Aetna is part of the CVS Health® family of companies.
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