Ready to get care without leaving the comfort of home? You’re covered for a Healthy Home Visit (HHV). During this visit, a licensed health care professional from Signify Health® will come to you and make sure you get the care you need. Read more about the important benefits of Healthy Home Visits and how to schedule one today. 

What to expect at a Healthy Home Visit

This checkup is an annual opportunity to meet with a licensed clinician – all at no additional cost to you.  

During this visit, the clinician can:

• Check your vital signs and reflexes
• Review your medical history and medications
• Provide tips for home safety
• Check your breathing, eyes or feet
• Screen you for certain health problems
• Share details about your health plan and benefits
• Answer your health questions
• Talk about cold, flu, respiratory syncytial virus (RSV) and COVID-19 prevention

A Healthy Home Visit is a safe and friendly check-in with a trustworthy health care professional, but it doesn’t replace your relationship with your primary care provider (PCP). The Signify Health professional will share a summary of the visit directly with you and your PCP, who will use the information to help create your future care plan.

Another way to get the care you need

Medicare Advantage plans also offer telehealth services. You can speak with a provider by video or phone call about health concerns such as cold and flu symptoms and mental health. To learn more, call Member Services at 1-833-570-6670 (TTY: 711) from 8 AM to 8 PM, 7 days a week.

Schedule a Healthy Home Visit today

Aetna works with the experienced team at Signify Health® to get you safe, preventive care in-home. Once you schedule your HHV, you’ll get a confirmation notice for your appointment. You’ll also get an email, text or call reminder 24 hours before your visit. If we don’t hear from you to set up your appointment, a member of the Signify Health team will reach out to help schedule your visit. You can connect with a Signify Health professional by calling 1-855-746-8709 (TTY: 711) from 9 AM to 8 PM ET, Monday through Friday to book your visit today.

Prefer a virtual HHV? You can also visit Schedule.Signifyhealth.com to schedule a telehealth appointment. 

Benefits of a Healthy Home Visit

Regular visits with health care providers can help you manage chronic conditions like heart disease and diabetes. This may lower the need for emergency room visits and hospitalizations. Here are some other benefits:

• Personalized care. Home visits allow health care professionals to deliver the specific care you need in a familiar environment, which can lead to better health. 

• Medicine management. Home visits can help you stick to a treatment plan. You’ll review your prescriptions and get tips to stay on track. 

• Home safety checks. Professionals can spot possible safety hazards in the home that may lead to accidents like falls. And they can recommend changes for safety. 

• Resource support. Home visits often include referrals to additional services such as mental health support. This can lead to better overall wellbeing. 

• No need for transportation. If you’re homebound or don’t have access to reliable transportation, home visits can make health care easier to access. You can save time and effort while receiving the same level of care you would in a clinic or hospital. 

• Comfortable environment. You might feel more at ease talking about your health concerns in your own home. This comfort can lead to more open communication and better understanding of your health issues. 

See Evidence of Coverage for a complete description of plan benefits, exclusions, limitations and conditions of coverage. Plan features and availability may vary by service area. Participating health care providers are independent contractors and are neither agents nor employees of Aetna. The availability of any particular provider cannot be guaranteed, and provider network composition is subject to change. The formulary and/or pharmacy network may change at any time. Other Providers are available in our network. For mail-order, you can get prescription drugs shipped to your home through the network mail-order delivery program. Typically, mail-order drugs arrive within 10 days. You can call 1-833-570-6670 (TTY: 711) if you do not receive your mail-order drugs within this timeframe. Members may have the option to sign-up for automated mail-order delivery. This material is for informational purposes only and is not medical advice. Health information programs provide general health information and are not a substitute for diagnosis or treatment by a physician or other health care professional. Contact a health care professional with any questions or concerns about specific health care needs. Providers are independent contractors and are not agents of Aetna. Provider participation may change without notice. Aetna is not a provider of health care services and, therefore, cannot guarantee any results or outcomes. The availability of any particular provider cannot be guaranteed and is subject to change. Information is believed to be accurate as of the production date; however, it is subject to change. For more information about Aetna plans, refer to our website. You will receive notice when necessary. SilverSneakers® is a registered trademark of Tivity Health, Inc. ©2025 Tivity Health, Inc.

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