As we get older, it’s important to maintain good mental health. This means taking care of our thoughts and feelings, just like we take care of our bodies. Sometimes, feeling sad or lonely can be more than just having a bad day. If you or someone you love is having a hard time, take advantage of these benefits and resources.

1. Therapy

Therapy is seeing a trained professional (therapist) who works with you to improve your mental well-being. It is a powerful tool for addressing mental health and substance use problems. Your plan covers sessions with licensed therapists, both online and in person. Therapy sessions can provide a safe space to explore your thoughts and feelings. For example, mindfulness-based cognitive therapy combines mindfulness techniques like meditation and breathing exercises with cognitive therapy, which is about learning how to manage your thoughts and how they make you feel.

2. Depression screening

Your provider can screen you for depression and may assess you for other mental health concerns during your Annual Wellness Visit (AWV). This is a covered yearly checkup with your primary care provider (PCP) where you can talk to them about any concerns.

3. Patient Health Questionnaire (PHQ)

The Patient Health Questionnaire is a self-administered, standardized tool used to screen for depression and other mental health conditions. You can find it for free online through Stanford Medicine or other websites. The questionnaire will help assess your symptoms. If you'd like, share your score with your provider, as it may help them in evaluating your condition.

Taking the first step

Acknowledging that you or a loved one might be struggling is a brave and important first step. Here are some things you can do to start the process of getting support: 

Reach out for help: Ask for help when you need it. Contact your health care provider or a mental health professional. Or reach out to a trusted family member, neighbor or friend.  

Use your plan benefits: Make the most of the therapy sessions and other mental health services covered by your plan. These resources are there to support you. 

Stay informed: Keep an eye on our newsletters and other information from Aetna for updates on mental health resources and support.

4. 24-Hour Nurse Line:*

You can talk to a registered nurse anytime by calling our hotline. They can help you decide where to get mental health care and talk to you about possible treatment options with a provider. Call them at 1-855-493-7019 (TTY: 711) 24 hours a day, 7 days a week.

*While only your doctor can diagnose, prescribe or give medical advice, the 24-Hour Nurse Line can provide information on a variety of health topics.

Spot the signs

It’s important to be aware of the signs of mental health issues. Make an appointment with your primary care provider (PCP) if you notice the following in yourself.

• Changes in behavior: This could include shifts in eating habits, sleep patterns or energy levels. It can also include avoiding activities that you normally love.
• Isolation: If you're usually outgoing but you start to withdraw from others and neglect responsibilities, you may be dealing with depression, which could lead to substance abuse.
• Mood changes: Significant mood swings, increased irritability or persistent sadness can be signs of depression or anxiety.
• Physical symptoms: This might include bloodshot eyes, unexplained weight loss or gain, slurred speech or a decline in your personal hygiene.
• Financial troubles: Frequent requests for money or unexplained financial problems may signal you're struggling with mental health issues and may need help.
• Health problems: Recurring health issues, such as frequent illnesses or injuries, can also be a result of substance use or depression.
• Increased substance use: Pay attention to more frequent alcohol consumption or medication use that’s not guided by your health care provider.
• Aches or pains: Frequent headaches, stomachaches or other unexplained aches and pains can be signs of stress and other mental health issues you may be having.

See Evidence of Coverage for a complete description of plan benefits, exclusions, limitations and conditions of coverage. Plan features and availability may vary by service area.

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