Need help filing a claim?
Log in to your secure member website to file a claim, check on a claim status, file an appeal and more.
Try our breathe-easy action plan
Struggling to breathe can be scary and frustrating. And it can really impact your quality of life. Here, learn three ways to help keep your airways clear.
If you have asthma, chronic obstructive pulmonary disease (COPD) or even seasonal allergies, an action plan can help you prepare for a flare-up. Your primary care provider (PCP) can help you develop one that meets your personal health needs, but in the meantime, try following these steps for breathing better.
1. Learn what makes breathing difficult
Pay attention to what makes it harder to breathe. Depending on your condition, symptoms might get worse because of air pollution, tobacco smoke, pollen or other irritants.
2. Plan ahead
Avoid your triggers, whenever possible. Close windows and take a shower after coming indoors to keep outdoor allergens away. And have your medication and a mask on hand to help manage symptoms whenever you are outside.
3. Take your medication
Over-the-counter (OTC) antihistamines and sprays can help with seasonal allergies. Talk to your doctor to see if these are good options for you. Your PCP can prescribe medications for asthma and COPD, like inhalers and steroids.
Get discounts on certain health and wellness products
Starting in 2024, members can enjoy a 20% discount on thousands of CVS Health brand products, both in store and online.
All you have to do is use a bar code at checkout when you shop in person, or a promo code when you order online. To learn more, log in to your secure member website at AetnaMedicare.com/Login. Select “Living Well” and scroll down to the section titled “Wellness Savings for You.” Here you can read how to use your online promo code or print your in-store coupon to activate savings.
The discount cannot be combined with any supplemental benefits you receive as part of your Aetna® Medicare Advantage plan.
Have questions about your 20% discount on CVS Health brand products? Call Aetna® Member Services at 1-833-570-6670 (TTY: 711). They are available between 8 AM and 8 PM, 7 days a week.
Save a trip to the pharmacy
You can order up to a 100-day supply of certain medications shipped right to you through our mail-order service. This may be a great option for prescriptions you take regularly. We call these “maintenance” drugs. They’re used to treat chronic or long-term conditions, like high blood pressure.
Log in to your member website at AetnaMedicare.com/Login to learn more.
For language services, please call the number on your member ID card and request an operator. For other language services: Español | 中⽂ | Tiếng Việt | 한국어 | Tagalog | Pусский | ةيبرعلا| | Kreyòl | Français | Polski | Português | Italiano | Deutsch | ⽇本語 | فارسی | Other languages…
See Evidence of Coverage for a complete description of plan benefits, exclusions, limitations and conditions of coverage. Plan features and availability may vary by service area. Participating health care providers are independent contractors and are neither agents nor employees of Aetna. The availability of any particular provider cannot be guaranteed, and provider network composition is subject to change. For mail-order, you can get prescription drugs shipped to your home through the network mail-order delivery program. Typically, mail-order drugs arrive within 7 to 10 days. You can call the number on your member ID card if you do not receive your mail-order drugs within this timeframe. Members may have the option to sign-up for automated mail-order delivery.
The CVS Health discount is for use by Aetna Medicare Advantage members only. You may be asked to show your Aetna insurance card at checkout. Aetna is part of the CVS Health® family of companies. 20% off Select CVS Health Brands. Excludes sale and promo items, alcohol, tobacco, firearms, prescriptions and co-pays, pseudoephedrine/ephedrine products, pre-paid, gift cards. Not combinable with other orders or supplemental benefits. 20% discount is not valid on other CVS brands such as CVS Pharmacy, Beauty 360®, CVS, Gold Emblem® or Gold Emblem abound®. CVS reserves the right to apply the 20% discounts to qualifying items in any order within the transaction. Not valid on orders placed on CVS.com/Photo or CVS Optical®. Savings are not transferable. No cash back. Tax charged on pre-coupon price where required. Vendors order Value-Added Items and Services (VAIS) at a discount that are not part of your plan’s benefits. You will pay the full cost of discounted services not covered under your plan.
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