Free download: A first timer’s guide to therapy

Therapy doesn’t have to be something you do just when you’re feeling down or on edge. In fact, there are many other ways that counseling can boost your well-being, even when things seem smooth. Learn how you can benefit from extra support. Plus, read on for details on how Dual Eligible Special Needs Plan (D-SNP) benefits mean you don’t have to go it alone.

Free download: A first timer’s guide to therapy

We want to share a few unexpected ways therapy can help you live a happier, healthier and more balanced life.

Download A first timer’s guide to therapy and learn how we could all benefit from using a therapist. This easy-to-follow guide covers everything you need to know about taking care of your mental health, including:

  • Ways therapy can help anyone
  • Tips to find the right mental health professional for you
  • How to make the most of every session

Download our free guide, A first timer’s guide to therapy, and start feeling your best today. Plus, read more on how an Aetna D-SNP can support you.

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Get the support of a personal care team

Aetna® care teams can help you find a doctor, schedule appointments, manage a condition, access the right benefits and more. It’s a personal benefit designed for Aetna Dual Eligible Special Needs Plan members. 

If you qualify for both Medicare and Medicaid, you may be eligible for an Aetna Dual Eligible Special Needs Plan (D-SNP).

If you're 65 or older and have diabetes or an eligible heart disease, you may qualify for an Aetna Chronic Condition Special Needs Plan (C-SNP). C-SNPs are currently available in select counties in IL and PA. 
You may be eligible for an Institutional Special Needs Plan (I-SNP) if you’ve lived (or plan to live) in a participating facility for 90+ days or you have Medicare Part A (hospital insurance) and Part B (medical insurance).

Aetna Medicare is a HMO, PPO plan with a Medicare contract. Our DSNPs also have contracts with state Medicaid programs. Enrollment in our plans depends on contract renewal.

Plan features and availability may vary by service area. For accommodation of persons with special needs at meetings, call 1-833-258-3132 (TTY: 711).

Participating health care providers are independent contractors and are neither agents nor employees of Aetna. The availability of any particular provider cannot be guaranteed, and provider network composition is subject to change.

Eligibility for the Model Benefit or Reward and Incentive (RI) Programs under the Value-Based Insurance Design (VBID) Model is not assured and will be determined by Aetna after enrollment, based on relevant criteria (e.g., clinical diagnoses, eligibility criteria, participation in a disease state management program).

For mail-order, you can get prescription drugs shipped to your home through the network mail-order delivery program. Typically, mail-order drugs arrive within 14 days. You can call the phone number on the back of your member ID card if you do not receive your mail-order drugs within this timeframe. Members may have the option to sign-up for automated mail-order delivery.

The benefits mentioned are part of special supplemental program for the chronically ill. Eligibility is determined by whether you have a chronic condition associated with this benefit. Standards may vary for each benefit. Conditions include Hypertension, Hyperlipidemia, Diabetes, Cardiovascular Disorders, Cancer. Other eligible conditions may apply. Contact us to confirm your eligibility for these benefits. If you have questions, call us at 1-833-228-1297 (TTY: 711)7 days a week, 8 AM to 8 PM.

To send a complaint to Aetna, call the plan or the number on your member ID card. To send a complaint to Medicare, call 1-800-MEDICARE (TTY users should call 1-877-486-2048), 24 hours a day/7 days a week. If your complaint involves a broker or agent, be sure to include the name of the person when filing your grievance.

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