If you qualify for both Medicare and Medicaid, download our free PDF to learn about our D-SNPs and how they may help you save money on health care.
Looking for a low- to no-cost health care plan that fits your health needs and your budget? Get to know Aetna® Dual Eligible Special Needs Plans (D-SNPs) in our free downloadable guide. It's an easy-to-follow handbook that covers everything you need to know about these plans, including:
- The benefits that come with being an Aetna Dual Eligible Special Needs Plan member, including dental, vision and hearing coverage
- Additional Aetna plan services and support, including your own personal care team. Plus, members get an Extra Benefits Card with a monthly allowance they can use to help pay for certain everyday expenses including certain over-the-counter (OTC) health and wellness products.
- How to qualify for a D-SNP
- How and when to enroll in a D-SNP
- Answers to frequently asked questions (FAQs) about D-SNPs
Don’t wait to find out if an Aetna Dual Eligible Special Needs Plan (D-SNP) is right for you — it's free to learn more.
Aetna Medicare is an HMO, PPO plan with a Medicare contract. Our DSNPs also have contracts with State Medicaid programs. Enrollment in our plans depends on contract renewal.
Plan features and availability may vary by service area.
To send a complaint to Aetna, call the Plan or the number on your member ID card. To send a complaint to Medicare, call 1–800–MEDICARE (TTY users should call 1-877-486-2048), 24 hours a day/7 days a week. If your complaint involves a broker or agent, be sure to include the name of the person when filing your grievance.
The benefit(s) mentioned are part of special supplemental benefits for the chronically ill (SSBCI). SSBCI conditions include certain cardiovascular disorders, chronic heart failure, and diabetes. Eligibility is determined by whether you have a chronic condition associated with the benefit(s) and you meet all other criteria. Even if you have a listed chronic condition, you may not necessarily receive the benefit because other eligibility and coverage criteria may apply. Standards and conditions vary for each benefit. Contact us to confirm the specific SSBCI condition requirements for the benefit(s) for this plan and determine your eligibility.
The Aetna C-SNP is available to Medicare members who have at least one of the qualifying chronic conditions. To ensure a successful enrollment process, we’ll confirm with your healthcare provider that you have one of these eligible conditions. If verification of eligible condition is not received, involuntary disenrollment will occur.
For accommodation of persons with special needs at meetings, call 1-833-278-3924 (TTY: 711).
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