Recover after a hospital stay

Leaving the hospital can feel like a big change. It’s okay to feel a bit unsure about what to do next. That’s why it’s important to get support – both in the hospital and after you leave. While you’re still in the hospital, talk to the discharge team. This includes people like doctors, nurses and a care team who help plan your return home. They’ll explain what you need to know. Make sure to ask questions if something isn’t clear.

After you leave, it’s normal to have more questions. Who can help you then? Think of your network of providers:

• Primary care provider (PCP)
• Nurses
• Pharmacists

Many health care providers offer resources you can call for questions that come up once you’re back home.

Having someone to help at home can make a big difference, too. This can be a family member, a friend or a hired caregiver. They can help with things like getting groceries, helping with meals or even just reminding you to take your medicines on time.

Here are steps that can make recovery easier. This guide will show you what to do when you’re back at home to make sure you stay safe, healthy and on the road to feeling like yourself again.

Heading to the pharmacy? Read this first.

Aetna® Dual Eligible Special Needs Plan (D-SNP) members can get a $0 copay on covered Part D prescription drugs at in-network pharmacies. Check out your formulary (list of covered drugs) at AetnaMedicare.com/Formulary to find out which medicines are covered.

1. Plan ahead

The earlier you can start planning for recovery, the better. Use the time before your discharge to figure out how you’ll get meals, your medicine and a ride, if needed. Your plan may cover meal delivery after a qualifying inpatient hospital or skilled nursing facility stay. You will get a call if you qualify.

2. Set up a follow-up appointment

Once you’re home, your next stop is your primary care provider (PCP). A follow-up appointment can help your PCP make sure everything is going well. Try to book this appointment before you leave the hospital, so you know it’s all set.

During the follow-up appointment, talk to your PCP about how you’re feeling. They may also ask you about your medications, so bring a list of what you’re taking. You can also ask a family member, friend or caregiver to go with you to help during the appointment.

3. Ask about a caregiver

If you have someone helping you, you can make them an official part of your care team. This means they can stay updated on your progress, understand your care plan and talk to doctors about your recovery.

4. Stick to your medication plan

One of the most important parts of your recovery is taking your medicines as prescribed. These medicines might help control pain, keep your blood pressure steady or prevent infections. If you don’t follow your medication instructions or routine, it could slow down your recovery or cause problems.

To make it easier to remember, try using a pill organizer or setting a reminder on your phone. Some pharmacies may offer reminder texts or phone calls.

5. Call your Aetna care team

Are you unsure about how to take your medicines? Or maybe you want to check if you’re allowed to do certain activities. If in doubt, your Aetna care team is here for you. Call them at 1-866-409-1221 (TTY: 711) from 8:30 AM to 5:00 PM local time, Monday through Friday. If you have a question after hours, call the 24-Hour Nurse Line at 1-866-409-1221 (TTY: 711) to speak to a registered nurse.

6. Work together

You’re not alone. Taking care of yourself after a hospital stay is a team effort. By working with your medical care team and your loved ones, you can make your recovery as smooth as possible. Don’t be afraid to reach out or ask for support.

See Evidence of Coverage for a complete description of plan benefits, exclusions, limitations and conditions of coverage. Plan features and availability may vary by service area. 

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