Stay on track with the right supplies

Managing a chronic condition like heart disease or diabetes takes ongoing daily attention. At-home supplies can help you monitor key health signals, stay connected to your care plan and notice changes early — helping reduce the risk of complications.

This guide explains why home monitoring matters and highlights common at-home supplies that may be covered under your plan.

Having the right tools — and knowing how to use them — can make it easier to manage your condition day to day. If you’re unsure which tools are right for you, talk with your provider or care team about your options and what may be covered.

You can also call the 24-Hour Nurse Line* at 1-855-493-7019 (TTY: 711). A registered nurse is available 24 hours a day, 7 days a week to answer your questions.

* While only your doctor can diagnose, prescribe or give medical advice, the 24-Hour Nurse Line can provide information on a variety of health topics.

With the right support, you can feel more confident managing your health and focus on living your life. 

Get your prescriptions, your way — all for $0

With your Aetna® plan, you can get $0 copays on Tier 1 prescriptions — and on 200+ medications used to manage C‑SNP qualified conditions. Just be sure to fill them at an in-network pharmacy. You can also have eligible prescriptions delivered to your home with our mail-order service.

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Why home monitoring matters

Whether you’re managing a heart condition or diabetes, having the right tools at home is an important part of your care. They can help you and your provider:

• Catch warning signs early 
• Manage symptoms more comfortably
• Reduce the risk of complications
• Stay independent and active
• Track how well your medications are working
• Share important information with your personal care team

Commonly recommended supplies 

There are many high-tech tools that can help you manage your condition, and they’re covered by your Aetna® plan.

At-home tools to support your heart health

• Oxygen tanks. Oxygen therapy helps make sure your body gets enough oxygen, reducing shortness of breath and supporting better sleep and energy levels.
• Compression socks. These support blood flow and help to reduce swelling, prevent fluid buildup and improve circulation — especially during long periods of sitting or standing.
• Heart monitors. Portable heart monitors (such as wearable or at-home devices) track your heart rhythm. This helps detect irregular heartbeats and provide useful data for your provider.
• Walkers and canes. Walkers and canes can help reduce strain on the heart by making movement easier and less tiring. Upright walkers may also help support easier breathing during activity.

At-home tools to help you manage your diabetes

• Blood glucose monitor. Track your blood sugar throughout the day with at-home monitors. This can help you see how food, activity and medication affect your levels and support better care decisions.
• Insulin pumps and supplies. Insulin pumps deliver continuous, precise doses to improve blood sugar control and lower the need for multiple daily injections.
• Continuous glucose monitors (CGMs). CGMs provide real-time readings and alerts to help you track highs and lows without frequent fingerstick blood tests.
• Diabetic foot care supplies. Therapeutic shoes, inserts and foot care products help protect your feet and prevent sores, ulcers and infections.
• Sharps containers and testing supplies. These support safe needle disposal and help you maintain a clean, safe routine at home.

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5 tips for safely using your supplies 

• Follow instructions carefully: Always use equipment as directed by your provider
• Check your equipment regularly: Make sure devices are clean and working properly
• Create a safe home environment: Remove tripping hazards — like loose rugs or cords — if you use a walker or cane
• Track your symptoms: Note changes in breathing, swelling or heart rhythm and share with your provider
• Keep emergency contacts handy: Know when and who to call if symptoms worsen 

Get the support you may need to manage your care

Your personal care team can help coordinate your care and get the community services and resources you may need. Your care team may: 

• Develop a personalized care plan with your provider
• Coordinate visits to providers, dentists and other health care providers
• Help you understand your medications
• Connect you with community food banks
• Help you find local and state programs for safe housing, assistance with utility bills and more
• Help you access your state benefit

Call us at the number on your member ID card for more information.

A tale of telehealth

When life gets busy, prioritizing your health can sometimes take a backseat. That’s why Jane and Jon* started using telehealth, or virtual care. 

Telehealth saves time and helps you skip travel, traffic or time away from work or family. It also gives you more choices.

For chronic conditions, it helps them stay on track with their treatment plan. Jane manages her type 2 diabetes through regular virtual check-ins, where her provider reviews her blood sugar, meals and medications. 

Jon uses telehealth to monitor his heart condition, discussing symptoms and adjusting treatment as needed.

It also makes everyday care easier. Jane quickly treated poison ivy through a virtual visit, while Jon got answers for a persistent cough — both without delays. Most virtual visits take less than 20 minutes.

While emergencies require in-person care, telehealth covers many common minor needs. 

With telehealth, Jane and Jon manage their health in a way that’s simple, flexible and convenient. Check with your primary care provider or specialist to see if they offer telehealth services. For more information about your telehealth benefit, call us at the number on your member ID card.

*Jane and Jon are fictional members.

See Evidence of Coverage for a complete description of plan benefits, exclusions, limitations and conditions of coverage. Plan features and availability may vary by service area.

This material is for informational purposes only and is not medical advice. Health information programs provide general health information and are not a substitute for diagnosis or treatment by a physician or other health care professional. Contact a health care professional with any questions or concerns about specific health care needs. Providers are independent contractors and are not agents of Aetna. Provider participation may change without notice. Aetna is not a provider of health care services and, therefore, cannot guarantee any results or outcomes. The availability of any particular provider cannot be guaranteed and is subject to change. Information is believed to be accurate as of the production date; however, it is subject to change. For more information about Aetna plans, refer to our website. 

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